All Systems Operational

Uptime over the past 90 days. View historical uptime.
Dualog Portal (apps.dualog.com) Operational
90 days ago
99.99 % uptime
Today
Email and Automatic File Transfer Operational
90 days ago
99.94 % uptime
Today
Drive Operational
Endpoint Operational
Protect Operational
Personal Email (Cloud based) Operational
Fetch Operational
Support Services Operational
External Service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 5, 2026

No incidents reported today.

Sep 4, 2026

Delayed message delivery from vessels
Resolved - Mail flow is back to normal and the previous queue has been completely cleared. Thank you for your patience.
Sep 4, 14:41 UTC
Monitoring - A fix has been implemented and queued outgoing messages are being cleared quickly. Our team will continue to monitor the situation
Sep 4, 13:20 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 4, 12:41 UTC
Investigating - One of our outgoing mail servers is seeing a buildup of messages from vessels queued for delivery. Delays in message delivery from vessels may be experienced.

Our team is currently investigating the situation.
Sep 4, 10:49 UTC

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Dualog - Unplanned outage for Secure Email Endpoints
Resolved - This incident has been resolved.
Aug 25, 06:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 25, 05:16 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 25, 05:15 UTC
Investigating - Dear Customer

We are currently experiencing an outage affecting manual and automatic connections to the secure endpoints used for email transfer to the Dualog Cloud.

The following Connection Suite Services are affected:
¤ Email
¤ File Transfer

No user action will be required

We are working on troubleshooting and will update you on progress. Please visit status.dualog.com for live updates.

For further technical queries, please contact our support:
support@dualog.com T: +47 77621911 or +65 62221911

We apologize for the inconvenience this may cause.

Best regards,
Customer Services Department
Dualog – Your digital platform at sea
Aug 25, 04:17 UTC

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

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