Microsoft 365 Outage (Dualog Mail not affected)
Update - We are continuing to monitor for any further issues.
Nov 13, 2026 - 14:18 UTC
Update - As we keep the Microsoft outage monitored, our services are fully operational.

In addition to our usual support@dualog.com, customers may also reach us on WhatsApp at +4777621911 (https://wa.link/gm0hw5)
Nov 13, 2026 - 04:02 UTC
Update - We have seen reports that Microsoft 365 users are facing service disruptions. This may affect shore users who are sending mails to vessels using Dualog Mail.

All Dualog services are operational and fully functional, this notification is informational only.

More information can be found here: https://status.cloud.microsoft/m365
Nov 13, 2026 - 00:53 UTC
Update - We are continuing to monitor for any further issues.
Nov 13, 2026 - 00:51 UTC
Monitoring - We have seen reports that Microsoft 365 users are facing service disruptions. This may affect shore users who are sending mails to vessels using Dualog Mail.

All Dualog services are operational and fully functional, this notification is informational only.

More information can be found here: https://status.cloud.microsoft/m365
Nov 13, 2026 - 00:51 UTC
Uptime over the past 90 days. View historical uptime.
Dualog Portal (apps.dualog.com) Operational
Email and Automatic File Transfer Operational
Drive Operational
Endpoint Operational
Protect Operational
Personal Email (Cloud based) Operational
Fetch Operational
Support Services Operational
External Service Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 13, 2026

Unplanned Zisson Outage
Resolved - Zisson have identified the issue and fully restored services now.

You will be able to call us us at +47 77621911 or +65 62221911 as per normal once more.
Nov 13, 14:18 UTC
Monitoring - Dualog Support's phone provider (Zisson) is currently experiencing some service disruptions causing some calls not to reach queues and agents as expected. The Zisson team is aware and are investigating the issue and hope to have it resolved as soon as possible.

More information can be found here: https://zisson-kva.statuspage.io/incidents/y04xft4rk5r9

In the meantime, you can to contact Dualog Support using WhatsApp or email channels.
Email: support@dualog.com
WhatsApp: +47 77621911


We apologize for the inconvenience this may cause.

Best regards,
Dualog
Nov 13, 14:06 UTC

Nov 12, 2026

No incidents reported.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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