Dualog Status

All Systems Operational

Dualog Portal (apps.dualog.com) Operational
90 days ago
99.95 % uptime
Today
Email and Automatic File Transfer Operational
90 days ago
99.91 % uptime
Today
Drive Operational
Endpoint Operational
Protect Operational
Seafarer Operational
Fetch Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 12, 2026
Resolved - All telephony services have been fully restored and are operating normally.
Feb 12, 13:09 UTC
Identified - We are currently experiencing issues with our support phone line due to an outage with our telephony provider. Our services remain fully operational and are not affected by this issue.

In the meantime, please contact our Support team via email at support@dualog.com.

We are working with the provider to resolve the issue and will provide updates as soon as more information becomes available.

Feb 12, 11:51 UTC
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Resolved - The previously reported mail backlog has been fully cleared, and email exchange is back to normal.
Feb 3, 01:19 UTC
Update - We are continuing to monitor for any further issues.
Feb 3, 00:01 UTC
Update - Mail queue expedition is ongoing.
The situation is under close observation, and no further issues have been identified at this time.

Feb 2, 23:48 UTC
Update - The mail backlog on the shore side is reduced, and the queue is being expedited at a regular pace. A certain degree of delay relaying mail from ships to shore is still to be expected.
We continue monitoring the situation.

Feb 2, 22:19 UTC
Update - The queue is being expedited at a good pace, and we expect it to normalise soon.
Feb 2, 21:29 UTC
Monitoring - We have identified a problem on a specific mail server that has stopped relaying mail correctly.
The issue has already been solved, however there is a substantial email queue that is currently being expedited.
Expect delay in sending-receiving mail until the backlog returns to normal.

Feb 2, 20:58 UTC
Feb 2, 2026
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.