Delays for incoming emails to vessels

Incident Report for Dualog

Resolved

This incident has been resolved.
Posted Jun 17, 2025 - 12:02 UTC

Update

The matter has been resolved and all systems are operational.
Posted Jun 17, 2025 - 12:01 UTC

Monitoring

Our infrastructure team has now fixed the issue. Emails should now begin to flow as normal.

We will continue monitoring the performance to ensure full stability of all services.
Posted Jun 17, 2025 - 11:25 UTC

Investigating

We are experiencing some backend issues that may lead to incoming emails to vessels being delayed. We are currently investigating the problem and will revert with further updates.
Posted Jun 17, 2025 - 10:19 UTC
This incident affected: Email and Automatic File Transfer.
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