The scheduled maintenance is now completed and all cloud services are up and running. Email traffic has been resumed. We do expect t the email backlog accumulated during the maintenance to be processed within the next hour.
Posted Nov 03, 2021 - 13:59 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2021 - 11:00 UTC
Update
[REMINDER] To: - all subscribers to our Service Status page status.dualog.com - all ships that have a Dualog email account (please ask relevant parties to subscribe on status.dualog.com for future updates)
Our IT Operations team has planned scheduled maintenance to key infrastructure components on the Dualog Cloud on November 3rd, 2021, from 11:00 (UTC) to 14:00 (UTC). Business Mail, Crew Mail, and File Transfer are affected. The Dualog Portal (apps.dualog.com) will be partially unavailable. The remaining services will be available throughout the maintenance timeframe.
No user action will be required. Email and data transfer in progress or queued during maintenance will be resumed as soon as our services are back online. We will notify you as soon as the update is concluded.
At Dualog, we strive to deliver high-quality services, and this maintenance will allow improving performance, reliability, service resilience, and security.
Posted Nov 02, 2021 - 08:59 UTC
Scheduled
To: - all subscribers to our Service Status page status.dualog.com - all ships that have a Dualog email account (please ask relevant parties to subscribe on status.dualog.com for future updates)
Our IT Operations team has planned scheduled maintenance to key infrastructure components on the Dualog Cloud on November 3rd, 2021, from 11:00 (UTC) to 14:00 (UTC). Business Mail, Crew Mail, and File Transfer are affected. The Dualog Portal (apps.dualog.com) will be partially unavailable. The remaining services will be available throughout the maintenance timeframe.
No user action will be required. Email and data transfer in progress or queued during maintenance will be resumed as soon as our services are back online. We will notify you as soon as the update is concluded.
At Dualog, we strive to deliver high-quality services, and this maintenance will allow improving performance, reliability, service resilience, and security.
Posted Oct 27, 2021 - 13:11 UTC
This scheduled maintenance affected: Dualog Portal (apps.dualog.com) and Email and Automatic File Transfer.