Mail exchange degraded

Incident Report for Dualog

Resolved

All systems confirmed back to normal.
The mail queue has been completely dispatched from our servers.
Posted Jul 25, 2024 - 14:04 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 25, 2024 - 12:47 UTC

Identified

The issue has been identified and a fix is in place. We are ensuring the queue of messages is processed accordingly.
Posted Jul 25, 2024 - 12:43 UTC

Investigating

We are currently investigating an issue involving mail traffic. Some messages from shore to ships are not delivered.
Posted Jul 25, 2024 - 11:12 UTC
This incident affected: Email and Automatic File Transfer.