The scheduled maintenance has been completed. All affected components are fully operational.
Posted Jun 13, 2024 - 17:36 UTC
Update
All components are now operational, and we are monitoring the performance of all components. You may experience delays in email and file transfer while email queues are being cleared.
We will update this status page accordingly after monitoring.
Posted Jun 13, 2024 - 17:04 UTC
Verifying
Dualog Drive and the Dualog Portal is now fully operational. The remaining components are partially operational, some vessels may experience problems with the listed services. We have identified the issue and aim to have this maintenance resolved within the next hour.
We will update the status page for any developments. We appreciate your patience in this matter.
Posted Jun 13, 2024 - 16:15 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 13, 2024 - 14:00 UTC
Update
*** REMINDER - 2 HOURS TO SCHEDULED MAINTENANCE ***
To: * all subscribers to our Service Status page status.dualog.com * all postmaster addresses of ships that have a Dualog email account (please ask relevant parties to subscribe on status.dualog.com for future updates)
We hereby announce a scheduled maintenance window to key infrastructure components on the Dualog Cloud on the following date:
13th June, 2024, 14:00 to 16:00 (UTC)
The following services will be affected:
* Mail (Business and Crew) * Automatic File Transfer * Drive * Dualog Portal (apps.dualog.com) * Seafarer
The remaining services will be available throughout the maintenance timeframe. No user action will be required. Email and data transfer in progress or queued during maintenance will be resumed as soon as our services are back online. We will notify you as soon as the maintenance is concluded.
We appreciate your understanding of the importance of this upgrade, which is necessary to improve the performance and quality of our services as well as the resilience and operational security.
We hereby announce a scheduled maintenance window to key infrastructure components on the Dualog Cloud on the following date:
13th June, 2024, 14:00 to 16:00 (UTC)
The following services will be affected:
* Mail (Business and Crew) * Automatic File Transfer * Drive * Dualog Portal (apps.dualog.com) * Seafarer
The remaining services will be available throughout the maintenance timeframe. No user action will be required. Email and data transfer in progress or queued during maintenance will be resumed as soon as our services are back online. We will notify you as soon as the maintenance is concluded.
We appreciate your understanding of the importance of this upgrade, which is necessary to improve the performance and quality of our services as well as the resilience and operational security.
To: * all subscribers to our Service Status page status.dualog.com * all postmaster addresses of ships that have a Dualog email account (please ask relevant parties to subscribe on status.dualog.com for future updates)
We hereby announce a scheduled maintenance window to key infrastructure components on the Dualog Cloud on the following date:
13th June, 2024, 14:00 to 16:00 (UTC)
The following services will be affected:
* Mail (Business and Crew) * Automatic File Transfer * Drive * Dualog Portal (apps.dualog.com) * Seafarer
The remaining services will be available throughout the maintenance timeframe. No user action will be required. Email and data transfer in progress or queued during maintenance will be resumed as soon as our services are back online. We will notify you as soon as the maintenance is concluded.
We appreciate your understanding of the importance of this upgrade, which is necessary to improve the performance and quality of our services as well as the resilience and operational security.
Posted Jun 06, 2024 - 03:20 UTC
This scheduled maintenance affected: Dualog Portal (apps.dualog.com), Email and Automatic File Transfer, Drive, and Seafarer.