Unplanned Zisson Outage

Incident Report for Dualog

Resolved

Zisson have identified the issue and fully restored services now.

You will be able to call us us at +47 77621911 or +65 62221911 as per normal once more.

Posted Nov 13, 2026 - 14:18 UTC

Monitoring

Dualog Support's phone provider (Zisson) is currently experiencing some service disruptions causing some calls not to reach queues and agents as expected. The Zisson team is aware and are investigating the issue and hope to have it resolved as soon as possible.

More information can be found here: https://zisson-kva.statuspage.io/incidents/y04xft4rk5r9

In the meantime, you can to contact Dualog Support using WhatsApp or email channels.
Email: support@dualog.com
WhatsApp: +47 77621911

We apologize for the inconvenience this may cause.

Best regards,
Dualog

Posted Nov 13, 2026 - 14:06 UTC

This incident affected: External Service.