Resolved -
The issue has been resolved by the implemented fix.
We apologise for any inconvenience caused.
Aug 22, 13:30 UTC
Update -
The issue has been resolved by the implemented fix.
The email backlog has been fully processed, and additional email delays are no longer expected.
We are continuing to monitor the situation closely,
Aug 22, 12:00 UTC
Update -
We have implemented a fix and are monitoring the results.
Email delays can still be expected while our systems handle the backlog.
Stay tuned for further updates.
The issue is isolated to inbound emails (from shore to ship).
Outbound emails from the ship are not affected.
Aug 22, 11:34 UTC
Monitoring -
We have implemented a fix and are monitoring the results.
Email delays can still be expected while our systems handle the backlog.
Stay tuned for further updates.
The issue is isolated to inbound emails (from shore to ship).
Outbound emails from the ship are not affected.
Aug 22, 11:27 UTC
Identified -
We have identified an issue with email delivery issue causing substantial delays to incoming emails.
This issue only affects incoming emails - shore to ship.
Outgoing emails from the vessels are unaffected.
Rest assured, we are treating this issue with the highest priority.
Aug 22, 10:37 UTC
Update -
We are continuing to investigate this email delivery issue.
The issue is isolated to inbound emails (from shore to ship).
Outbound emails from the ship are not affected.
Aug 22, 10:20 UTC
Investigating -
We are currently investigating an issue pertaining to email delivery.
We are still determining the scope of this issue and will be providing more information shortly.
Aug 22, 09:18 UTC