Dualog Status

All Systems Operational

Dualog Portal (apps.dualog.com) Operational
90 days ago
100.0 % uptime
Today
Email and Automatic File Transfer Operational
90 days ago
100.0 % uptime
Today
Drive Operational
Endpoint Operational
Protect Operational
Seafarer Operational
Fetch Operational
Support Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Resolved - No anomalies have been detected in our logs. The Drive service has shown stability in the last hour and is fully operational for all users.
Dec 11, 11:47 UTC
Monitoring - An internal system that certain Drive features rely on was briefly unavailable after an update. This led to certain Drive features becoming unavailable until our systems came back online.

Our logs indicate that all services are now back up and operational, and we will continue monitoring over the course of the next hour.

Dec 11, 10:35 UTC
Update - Drive tasks configured with integrations to SharePoint are not functioning as expected.
Our development team is actively investigating the root cause and working to restore full functionality as soon as possible.

We will continue to provide updates on this page as more information becomes available.

Dec 11, 10:22 UTC
Investigating - We are currently investigating an issue pertaining to Dualog Drive, where the Drive page on the Dualog Portal is unresponsive for some customers. We are still currently investigating the scope and impact, and will update this page and service status once more information presents itself.
Dec 11, 10:09 UTC
Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Resolved - Monitored components show normal activity.
The current incident is resolved.

Dec 8, 19:37 UTC
Monitoring - Instant Communication Mode (ICM) is now operational and appears to be stable. All vessels should now be connecting and fully operational. We will continue monitoring our systems until further notice.
Dec 8, 19:09 UTC
Identified - We have recieved reports from customers that a number of vessels have experienced downtime in the past hour. We have restarted certain services and the majority of vessels are now back online.

Vessels connecting via Instant Communication Mode (ICM) may still experience connectivity issues, and we are working on bringing this back.

Dec 8, 18:37 UTC
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.